by Martin Kerr | | Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations, Leadership & Governance
Having started my career on the tools and later working across maintenance, reliability, engineering, and management, I’ve seen firsthand the value of experience that systems and procedures simply don’t capture. People accumulate decades of knowledge about...
by Martin Kerr | | Frontline & Operations, Leadership & Governance, Organisational Change Management, Transformation & Capability
Over the years, I’ve seen organisations invest heavily in new systems, frameworks and processes, measuring success against project milestones, budgets and deliverables. But what happens when the project team leaves? The business is expected to adopt new ways of...
by Martin Kerr | | Asset Management, Culture & Behaviour, Frontline & Operations, Leadership & Governance, Transformation & Capability
Over the years, I’ve seen organisations invest considerable time and money in training, only to measure success through attendance records, assessments and certificates. But what has actually changed? People may leave the classroom with new knowledge and...
