Structured Change Delivery Framework

The world's first Organisational Change Management delivery solution specifically designed to embed Asset Management

The Structured Change Delivery Framework (SCF) integrates ISO 10020 Organisational Change Management, ISO 55001 Asset Management and practical implementation tools into a complete solution that helps organisations realise, adopt and sustain change.

Explore the Framework

Why Asset Management Transformations Fail

The problem is rarely technical. It is almost always human.

Most Asset Management initiatives invest heavily in systems, processes and technical compliance, yet adoption remains stubbornly low.

Organisations spend years implementing sophisticated platforms only to find the workforce has not changed how it works, leadership has not committed to new ways of governing, and the expected benefits remain unrealised.

The reality: Most Asset Management initiatives focus on technical compliance. Few focus on organisational adoption. SCF was specifically developed to solve this problem.

Introducing SCF

One Framework. One Solution. Sustainable Change.

The Structured Change Delivery Framework is a purpose-built methodology for asset-intensive organisations that need to move beyond compliance and achieve genuine, lasting change. It combines ISO 10020 with ISO 55001 to create a coherent pathway from strategy to sustainability.

What SCF Combines

  • ISO 10020 Organisational Change Management
  • ISO 55001 Asset Management
  • ISO 10007 Configuration Management
  • ISO 44001 Collaborative Business Relationships
  • Governance, assurance and benefits realisation
  • Competency development and sustainable handover

Purpose-Built For

Infrastructure
Transport
Defence
Mining
Water
Energy
Government
Manufacturing

SCF Five Phase Model

A Practical Roadmap from Change to Capability

The five phases create a complete lifecycle: from understanding the need for change through to transferring ownership and sustaining outcomes long after the engagement concludes.

DiscoverReadiness, assessment and context
DefineStrategy, scope and sponsorship
DesignCapabilities, processes and governance
DeliveryImplement solutions and embed change
DepartHandover, sustain and transition

Each phase is governed by defined exit criteria, ensuring no phase is complete until the required outputs have been produced and validated.

Phase 1

Discover

Understand the current state and readiness for change

Discover establishes an evidence-based baseline by assessing asset management maturity, affected stakeholders, organisational culture and the structural risks that could derail adoption.

Phase Outputs

Readiness Assessment
Stakeholder Analysis
Cultural Assessment
Current State Review
Change Risk Assessment
Business Case for Change

Exit Criteria

  • Need understood and documented
  • Stakeholders identified and mapped
  • Readiness level assessed
  • Risks identified and documented
Discover prevents the most common cause of change failure: beginning implementation before the organisation is ready to receive it.

Phase 2

Define

Create the strategy and sponsorship required for success

The Define phase transforms discovery insights into an approved change strategy. The future state is agreed, benefits are quantified and active leadership sponsorship is secured.

Phase Outputs

Change Strategy
Sponsorship Framework
Stakeholder Engagement Plan
Communication Strategy
Benefits Framework

Exit Criteria

  • Future state agreed by leadership
  • Strategy formally approved
  • Benefits defined and baselined
  • Sponsors committed and active

Phase 3

Design

Develop the capability, governance and structures required

The Design phase translates ISO 55001 requirements for competence, awareness and communication into practical organisational frameworks that leaders can govern and managers can implement.

Learning Strategy

Builds the knowledge, skills and behaviours required to sustain Asset Management practice.

Capability Framework

Defines competencies required at each organisational level.

Governance Framework

Structures decision-making, accountability and oversight.

Role Definitions

Clarifies accountabilities, responsibilities and authority.

Exit criteria: Roles defined · Governance agreed · Measures established · Training developed

Phase 4

Delivery

Implement and embed change

Delivery is where strategy becomes action. Training is deployed, communications are executed and adoption is actively monitored against the Discover baseline.

Training Programs

Deployed across target cohorts with competency verification.

Communication Campaigns

Targeted messaging aligned to stakeholder needs and readiness.

Adoption Monitoring

Quantified tracking of adoption and behavioural indicators.

Benefits Tracking

Active measurement against the approved benefits framework.

Exit criteria: Solution deployed · Adoption evidenced · Competence demonstrated · Benefits reported

Phase 5

Depart

The phase most change programmes never reach

Depart is a structured, governed transfer of ownership. It ensures the organisation can sustain and improve its Asset Management capability without ongoing external support.

Handover Framework

Transfers frameworks, tools and governance mechanisms to internal owners.

Continuous Improvement Plan

Provides a forward roadmap for ongoing maturity.

Lessons Learned

Captures institutional knowledge for future programmes.

Sustainability Review

Confirms governance is operational and capability embedded.

Exit criteria: Ownership transferred · Governance operational · Capability embedded · Improvement established

SCF Toolkit

Everything Needed to Deliver Sustainable Change

The toolkit provides deployable assessment instruments, planning tools, templates and frameworks developed specifically for asset-intensive organisations.

  • Change Readiness Assessment
  • Stakeholder Analysis Toolkit
  • Impact Assessment Toolkit
  • Sponsorship Roadmap
  • Communication Planning Toolkit
  • Change Risk Register
  • Learning & Capability Framework
  • Benefits Realisation Framework
  • Adoption Dashboard
  • Sustainment & Handover Framework
  • Asset Management Maturity Assessment
  • ISO 55001 Alignment Guide
  • ADKAR, Kotter, Lewin and Kübler-Ross alignment
  • Integrated online delivery platform

International Standards Alignment

Built on Recognised International Standards

SCF is deliberately anchored to the international standards governing organisational change and Asset Management.

ISO 10020 Organisational Change Management

Provides the governance structure ensuring change is planned, sponsored, communicated and sustained with rigour.

  • Change governance
  • Stakeholder engagement
  • Change strategy
  • Communications
  • Sustainment

ISO 55001 Asset Management Systems

Provides leadership, planning and operational requirements translated by SCF into people and capability outcomes.

  • Leadership and commitment
  • Planning and objectives
  • Governance structures
  • Competence requirements
  • Operation and improvement

Together, ISO 10020 and ISO 55001 form the backbone of a comprehensive Asset Management change solution. SCF makes them work together in practice.

Delivery Options

Flexible Engagement Models

Advisory Solution

Full-service advisory support including toolkit access, workshops, capability assessments, executive coaching and governance support.

Best for: enterprise transformations and major infrastructure programmes.

Learning & Adoption Solution

Structured online training, certification pathways, templates and case studies aligned with AAMC and CTAM courses.

Best for: building internal capability at scale.

Hosted Enterprise Solution

Access to assessments, dashboards, change requests and governance tools for repeatable deployment across programmes and divisions.

Best for: large portfolios and multiple concurrent programmes.

Trusted Across Critical Sectors

Proven Across Asset-Intensive Industries

Transport

Rail, roads, ports and airports where adoption failure has significant safety and operational consequences.

Defence

Complex portfolios, long lifecycles and stringent governance where capability is mission-critical.

Water & Utilities

Performance-regulated organisations where maturity directly affects service and community outcomes.

Government

Public agencies managing complex portfolios under Treasury and regulatory frameworks.

Our Philosophy

We Design for Handover, Not Dependency

We measure success by whether the organisation no longer needs us.

From the first day, every deliverable, workshop and coaching conversation is oriented toward a single outcome: the organisation owns the capability. Governance becomes operational, internal leaders become competent and confident, and frameworks become part of how the organisation works.

Capability Confidence

Internal teams understand and apply the framework.

Governance Competence

Leaders can govern Asset Management as business as usual.

Sustainability

Improvement continues beyond the engagement.

Framework Creator

About Martin Kerr

A practitioner, standard-setter and educator with more than three decades of operational and leadership experience across complex asset-intensive environments.

Martin's distinctive contribution is the integration of Organisational Change Management with Asset Management into a coherent methodology organisations can implement, govern and sustain.

Convenor

ISO 55001:2024 Asset Management Systems

Technical Director

World Partners in Asset Management

Author

Organisational Change Management for Asset Management

Founder

Structured Change and the SCF platforms

30+

Years' Experience

2

ISO Standards Leadership

8+

Industry Sectors

Client Outcomes

What Success Looks Like

SCF is designed to produce tangible, measurable improvements in adoption, capability, governance and value realisation.

100%

Adoption Focus

Adoption, not just implementation, is the primary measure of success.

100%

Handover Design

Every programme transfers ownership and capability to the organisation.

100%

Standards Aligned

Deliverables align to ISO 55001 and ISO 10020.

  • Improved Asset Management adoption across the organisation
  • Stronger and more visible leadership and sponsorship
  • Higher workforce engagement and capability confidence
  • Fit-for-purpose governance embedded into business as usual
  • Effective benefits realisation and sustainable ownership transfer

Ready for Asset Management Success?

The Structured Change Framework (SCF)

The world's first Organisational Change Management delivery solution specifically designed to embed Asset Management.

Transforming Asset Management requires more than systems and processes.
It requires people, leadership, governance and capability.

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Structured Change Pty Ltd · Connecting People with Asset Management