by Martin Kerr | | Asset Management, Culture & Behaviour, Decision-Making & Risk, Leadership & Governance
I have spent much of my career working with contracts from both sides of the fence. I have sat on the client side responsible for outcomes, performance, risk and value. I have also sat on the supplier side responsible for delivering against contractual requirements,...
by Martin Kerr | | Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations
The organisation creates a culture where either the system or seniority becomes unquestionable. When people are unable or unwilling to challenge data, professional judgement, or established assumptions, they can suppress conflicting evidence rather than investigate...
by Martin Kerr | | Asset Management, Culture & Behaviour, Decision-Making & Risk, Frontline & Operations
The organisation unintentionally rewards behaviours that undermine enterprise value. Capable people make rational decisions against the targets, budgets, and incentives they have been given, but collectively those decisions increase lifecycle cost, shift risk between...
by Martin Kerr | | Asset Management, Culture & Behaviour, Decision-Making & Risk, Transformation & Capability
Thousands of seemingly minor operational decisions can progressively alter the organisation’s exposure to cost, risk and performance without ever appearing in formal governance. Individually, these decisions may appear reasonable; collectively, they can create...
by Martin Kerr | | Asset Management, Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations
The organisation removes the workaround without understanding the operational need that created it. In doing so, it can unknowingly remove an informal control, information source or decision mechanism that employees have developed to compensate for a weakness in the...
by Martin Kerr | | Asset Management, Decision-Making & Risk, Leadership & Governance
Asset Management Is About Decisions, Not Assets When people hear the term Asset Management, they naturally focus on the assets themselves: roads, railways, water infrastructure, manufacturing equipment, buildings, utilities, or technology. Yet one of the biggest...
