by Martin Kerr | | Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations, Leadership & Governance
Having started my career on the tools and later working across maintenance, reliability, engineering, and management, I’ve seen firsthand the value of experience that systems and procedures simply don’t capture. People accumulate decades of knowledge about...
by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management
Toward the end of my apprenticeship, I had the privilege of working for a company that practised “open book management”. (They shared the entire financial statements with staff except individual wages). It was a real eye-opener for me, not just that...