by Martin Kerr | | Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations, Leadership & Governance
Having started my career on the tools and later working across maintenance, reliability, engineering, and management, I’ve seen firsthand the value of experience that systems and procedures simply don’t capture. People accumulate decades of knowledge about...
by Structured Change | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management, Transformation & Capability
I’ve seen well-intentioned initiatives introduce new processes, reporting requirements, systems and controls, all designed to improve organisational performance. Yet too often, these requirements simply add to existing workloads rather than changing or replacing...
by Martin Kerr | | Frontline & Operations, Leadership & Governance, Organisational Change Management, Transformation & Capability
Over the years, I’ve seen organisations invest heavily in new systems, frameworks and processes, measuring success against project milestones, budgets and deliverables. But what happens when the project team leaves? The business is expected to adopt new ways of...
by Martin Kerr | | Asset Management, Culture & Behaviour, Frontline & Operations, Leadership & Governance, Transformation & Capability
Over the years, I’ve seen organisations invest considerable time and money in training, only to measure success through attendance records, assessments and certificates. But what has actually changed? People may leave the classroom with new knowledge and...
by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management
Toward the end of my apprenticeship, I had the privilege of working for a company that practised “open book management”. (They shared the entire financial statements with staff except individual wages). It was a real eye-opener for me, not just that...
