by Martin Kerr | | Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations, Leadership & Governance
Having started my career on the tools and later working across maintenance, reliability, engineering, and management, I’ve seen firsthand the value of experience that systems and procedures simply don’t capture. People accumulate decades of knowledge about...
by Structured Change | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management, Transformation & Capability
I’ve seen well-intentioned initiatives introduce new processes, reporting requirements, systems and controls, all designed to improve organisational performance. Yet too often, these requirements simply add to existing workloads rather than changing or replacing...
by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management, Transformation & Capability
I’ve seen organisations restructure departments, redefine roles, and change reporting lines to improve collaboration and performance. Yet the same silos, competing priorities and disconnected decisions often remain. The problem is that changing an organisational...
by Martin Kerr | | Asset Management, Culture & Behaviour, Frontline & Operations, Leadership & Governance, Transformation & Capability
Over the years, I’ve seen organisations invest considerable time and money in training, only to measure success through attendance records, assessments and certificates. But what has actually changed? People may leave the classroom with new knowledge and...
by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management
Toward the end of my apprenticeship, I had the privilege of working for a company that practised “open book management”. (They shared the entire financial statements with staff except individual wages). It was a real eye-opener for me, not just that...
