by Martin Kerr | | Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations, Leadership & Governance
Having started my career on the tools and later working across maintenance, reliability, engineering, and management, I’ve seen firsthand the value of experience that systems and procedures simply don’t capture. People accumulate decades of knowledge about...
by Martin Kerr | | Asset Management, Culture & Behaviour, Frontline & Operations, Leadership & Governance, Transformation & Capability
Over the years, I’ve seen organisations invest considerable time and money in training, only to measure success through attendance records, assessments and certificates. But what has actually changed? People may leave the classroom with new knowledge and...