by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management, Transformation & Capability
I’ve seen organisations restructure departments, redefine roles, and change reporting lines to improve collaboration and performance. Yet the same silos, competing priorities and disconnected decisions often remain. The problem is that changing an organisational...
by Martin Kerr | | Asset Management, Culture & Behaviour, Frontline & Operations, Leadership & Governance, Transformation & Capability
Over the years, I’ve seen organisations invest considerable time and money in training, only to measure success through attendance records, assessments and certificates. But what has actually changed? People may leave the classroom with new knowledge and...
by Martin Kerr | | Asset Management, Culture & Behaviour, Decision-Making & Risk, Leadership & Governance
Owning an outcome takes leadership, and without an assurance framework supporting it, it takes courage. Without clear accountability, people can be rewarded for being busy instead of for what they actually achieve. Worse, the longer things go without clear...
by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management
Toward the end of my apprenticeship, I had the privilege of working for a company that practised “open book management”. (They shared the entire financial statements with staff except individual wages). It was a real eye-opener for me, not just that...
by Martin Kerr | | Asset Management, Culture & Behaviour, Decision-Making & Risk, Leadership & Governance
I remember a senior exec walking into my office and preaching that we should take Asset Management more seriously. As the weeks and months went by, we approached the time of year when bonuses were decided. No surprise, the exec realised his measures (mostly lag) would...