by Martin Kerr | | Asset Management, Culture & Behaviour, Decision-Making & Risk, Transformation & Capability
Thousands of seemingly minor operational decisions can progressively alter the organisation’s exposure to cost, risk and performance without ever appearing in formal governance. Individually, these decisions may appear reasonable; collectively, they can create...
by Martin Kerr | | Asset Management, Culture & Behaviour, Leadership & Governance, Transformation & Capability
The organisation develops a false sense of maturity because its frameworks, policies and processes appear complete while actual behaviours remain unchanged. Leadership may believe Asset Management capability is embedded when critical decisions are still being made...
by Martin Kerr | | Asset Management, Culture & Behaviour, Data & Information, Decision-Making & Risk, Frontline & Operations
The organisation removes the workaround without understanding the operational need that created it. In doing so, it can unknowingly remove an informal control, information source or decision mechanism that employees have developed to compensate for a weakness in the...
by Martin Kerr | | Asset Management, Culture & Behaviour, Data & Information, Leadership & Governance
The organisation begins making decisions outside its governed information environment. When people stop trusting formal asset information, they replace it with local spreadsheets, personal experience and informal sources, creating multiple versions of the truth and...
by Martin Kerr | | Culture & Behaviour, Leadership & Governance, Organisational Change Management
Why Organisational Change Management is essential for sustainable Asset Management maturity One of the most common misconceptions surrounding organisational transformation is that people naturally resist change. In reality, most people do not resist meaningful...
by Martin Kerr | | Asset Management, Culture & Behaviour, Organisational Change Management
The Problem Is Rarely the Asset Management Framework One of the most common misconceptions in Asset Management is the belief that poor organisational performance is caused by the absence of a framework. When organisations experience inconsistent decision-making,...
