by Structured Change | | Asset Management, Culture & Behaviour, Leadership & Governance, Organisational Change Management, Transformation & Capability
I’ve seen well-intentioned initiatives introduce new processes, reporting requirements, systems and controls, all designed to improve organisational performance. Yet too often, these requirements simply add to existing workloads rather than changing or replacing...
by Martin Kerr | | Asset Management, Culture & Behaviour, Frontline & Operations, Leadership & Governance, Transformation & Capability
Over the years, I’ve seen organisations invest considerable time and money in training, only to measure success through attendance records, assessments and certificates. But what has actually changed? People may leave the classroom with new knowledge and...