https://www.podbean.com/media/share/pb-kehec-1ac7c09

Incident Management and Response

In this episode, we explore Incident Management and Response and how organisations prepare for, respond to, and recover from unplanned events. Through the lens of Organisational Change Management, we discuss the role culture, leadership, and communication play during high-pressure situations. We also examine why resistance to change can emerge after incidents when organisations introduce new controls, procedures, or accountability measures in response to failures.